Preface
Acknowledgements
About the Authors
Part 1: Historical Foundations and the Evolution of Policing
Chapter 1: Policing Today: The Long Arc from Reactive to Proactive
British Foundations and Early Policing Principles
Policing Comes to America: The Political Era
The Professional Era (Reform Movement)
The Community Problem-Solving Era
The Technology and Globalization Era
Part II: Policing in a Complex Society
Chapter 2: Police-Community Partnerships: Trust and Collaboration
The Meaning of “Community,” And Why It Matters
Embracing A New Professionalism
Signs of a Healthy Community
Effects of The Economy on Police and Community
Civilian Oversight: A Partnership in Accountability
Community Justice: Redefining Courts and Corrections
Chapter 3: Policing a Diverse and Evolving Society
Who We Are: A Diverse and Changing Nation
Immigrants To the Land of Opportunity
Police And Marginalized Groups: Conflict and Challenges
Racial Profiling and Bias-Based Policing
Transparency And Trust Building: Opportunities and Challenges
Early Intervention Systems: Identifying Problem Employees
Chapter 4: Homeland Security: Extreme Challenges for Law Enforcement
Needed: A Consolidated and Skilled Effort
The Many Faces of Terrorism
Law Enforcement’s Evolving Role
Other Strategies in The Toolbox
The Role of Community- And Problem-Oriented Policing
Part III: Problem-Solving Models, Programs, Practices
Chapter 5: Problem-Solving: Targeted Interventions
Problem-Solving: Rationalization And Application
Sara: The Problem-Solving Process
Challenges And Advancements in Problem-Solving
Tailoring Strategies to Neighborhoods
Chapter 6: Crime Prevention: Programs and Practices
In The Beginning: Public Awareness
Problem-Oriented Policing, Community, and Crime Prevention: A Symbiotic Relationship
Crime Prevention Through Environmental Design
Situational Crime Prevention
The Officer’s Role in Crime Prevention
Conducting a Publicity Campaign
Displacement of Crime and Diffusion of Benefit
Crime Prevention: What Works and What Doesn’t
Chapter 7: Tools for Problem-solving: Using Information and Intelligence Technologies
First Things First: IT Comes to Policing
IT Tools In the Hands of Officers
Crime Analysis: Revisiting S.A.R.A.
Crime Strategies That Work: Tools for Smarter Policing
Applying Social Media: Lessons from the Boston Marathon Bombing
Part IV: Needed: Organizational Foundation for Problem Solving
Chapter 8: Transforming the Culture: Toward Constitutional and Legitimate Policing
First Things First: What Is Meant by Police “Culture”?
Revisiting The “New Professional”
Two Essentials for This Environment: Constitutional Policing and Proedural Justice
Leadership As a Driver for Police Culture
Recruitment And Retention for Community Policing
Chapter 9: Planning and Implementation: Keys to Success
Organizational Transformation
Strategic Planning: Achieving Organizational Vision
Core Elements of Strategic Planning
The New Economic and Global Reality in Policing
Agency-Wide Implementation
A Tool for Measuring CPOP Implementation: CP-SAT
Chapter 10: Training for Problem-Solving: Learning by Doing
Learning Theories and Methods for Training Police
The Learning Organization
Training Police as “Guardians”
Constitutional Policing and Procedural Justice
Mentoring Across Generations
Training Methods for Today’s Officers
Engaging the Community in Training and Education
High Tech Training: From Gaming to AI
Chapter 11: Evaluating Response Outcomes: Do Officers’ Efforts Measure Up?
Assessments and Impact Evaluations
Knowledge and Skills Program Evaluators Should Posses
An Evidenced-Based Matrix That Translates Research into Practice
Establishing Cause: Tests for Causal Interference
Evaluating Officers' Problem-Solving Efforts
Not to be Overlooked: Community Surveys
Part V: Addressing Today’s Crime and Disorder
Chapter 12: Problem-Solving in Practice: “What Works” with Drugs, Youth Gang and Violence, and Neighborhood Disorder
The War on Drugs: New Challenges and Strategic Responses
What Works: Law Enforcement and Legislative Efforts
Youth Crime and Delinquency q
"Flash Mob Thefts": The Newest Retail Crime Challenge
Chapter 13: Addressing Justice-Involved Individuals and Victims: Mental Illness, Domestic Violence, Cyber Criminals, and Human Trafficking
Assisting Individuals with Mental Illness
Domestic Violence: Integrated Interventions
Cybercrime and Online Victimization
Chapter 14: The Future is Here! – What Now?
Policing 2030: The Next Horizon
Drivers And Factors Influencing the Future of Policing
“Information Overload” – A Real Challenge
A Glimpse of What’s Here, What’s on The Horizon
Cybercrime And Community Policing
Applying Science to Policing
Need For Strong Police Leadership
Futures Thinking vs. Strategic Planning
Appendix: Model Academic Curriculum for Problem Solving
Glossary
