The Intercultural Communication Playbook

First Edition

Teri Kwal Gamble - College of New Rochelle, USA
Michael W. Gamble - New York Institute of Technology, USA
Xiaowen Guan - University of St. Thomas, USA

Other Titles in:
Intercultural Communication

December 2023 | 656 pages | SAGE Publications, Inc

Featuring a three-prong approach on culture, communication, and creative problem solving, The Intercultural Communication Playbook, with its unique, user-friendly layout and presentation, highlights how active, imaginative, and productive problem-solving methods can transform the way students understand intercultural communication. This framework from authors Teri Kwal Gamble, Michael W. Gamble, and Xiaowen Guan guides learners to understand their intercultural identity, broaden their worldview, and successfully improve their communication in real-world settings. Each chapter features exercises that encourage students to diversify their everyday thinking, individually examine their personal preferences, eliminate mental barriers, and discover innovative solutions to intercultural communication challenges.

Part One—Foundations

Chapter 1. Introducing Intercultural Communication

Making Intercultural Connections

The Culture/Communication Interface

Culture Is Layered: Cultures Within Cultures

Explore Cultural Dimensions in Action

Culture, Technology, and the Concept of Community

Chapter 2. Identity And Cultural Awareness

Keys to Understanding Identity across Cultures

The Nature of Identity

Intersectionality and Identity: Paradigms, Contradictions, and Contrasts

Identities in Action

Creative Tips for Preparing to Communicate Interculturally

Part Two—Cultural Codes

Chapter 3. Verbal Communication and Culture

Creative Tips for Demonstrating Identity Awareness

Understanding the Verbal Code: Cultural Building Blocks

Cultural Preferences and Communication Style: Language and Culture Are Intertwined

The Word, Thought, and Behavior Connection

The Power of Words to Popularize and Mislead, Polarize, and Politicize

Creative Tips for Improving Verbal Communication Across Cultures

Chapter 4. Nonverbal Communication and Culture: Beyond Words

Characteristics and Functions of Nonverbal Messages

Nonverbal Codes and Cultural Variations: Kinesics

Nonverbal Codes and Cultural Variations: Vocalics and Proxemics

There’s More: Appearance, Clothing and Artifacts, Color, Time, Touch, Smell, and Truth-Telling Cues

Creative Tips for Using Nonverbal Cues to Enhance Intercultural Communication

Part Three—Cultural Values and Patterns

Chapter 5. Understanding Cultural Variability: Patterns, Values and Behavior

Exploring the Contested Zones of Culture: Attitudes, Beliefs, Values, and Frameworks for Intercultural Interaction

Exploring Three Classic Cultural Orientation Models

Further Explorations Into the Culture and Behavior Interface

Two Efforts to Improve Cultural Classification

Looking More Closely at US American Values

Creative Tips for Using Value Orientations

Part Four—Intercultural Relationship Building

Chapter 6: Intercultural Relationships: Person to Person

Expressing Culture in Relationships

Relationship Dynamics

Relationship Development and Closeness

Romantic and Family Relationships

Creative Tips for Developing Meaningful Intercultural Relationships

Chapter 7: Race and Intergroup Relationships

Race, Racism, and Critical Race Theory

Acting On and Communicating about Race, Skin Color, and “Karens”

Racism Is Global and Personal and Precipitates Conflicts

Privilege and Race

The Role of Alliance Building in Improving Intergroup Relationships

Creative Tips for Removing Race-Based Barriers

Chapter 8: Gender, Sexuality, and Culture

Sex, Gender, Gendered Communication, and Gender Identity

Gender and Sexuality Effects on Verbal Messaging

Gender and Sexuality Effects on Nonverbal Messaging

The Global Status of Women, Feminism, and Nonconforming Gender and Sexual Identities

Creative Tips for Navigating the Gender, Sexuality, and Culture Connection

Chapter 9. Navigating Intercultural Conflict

Exploring the Nature of Conflict

Individual and Cultural Differences in Approaching Conflict

How Cultural Values Affect Conflict Management

Handling Conflict in the Virtual Dimension

Creative Tips for Navigating Intercultural Conflict

Chapter 10. Immigration, Empathy, And Communication: The Transitioning Connection

The Migration Experience

Historical Background: Looking at the Waxes and Wanes of Migration

Preparing to Meet Immigration Challenges

Facilitating Intercultural Communication About Immigration

What Is Cultural Empathy?

Creative Tips for Applying Cultural Empathy

Part Five—Applied Dimensions of Intercultural Communication

Chapter 11. Professional Contexts: Intercultural Communication In Business, Education, And Health

Cultural Context Matters

What Is Business Life Like Globally?

Communicating Education Across Cultures

Intercultural Communication and Health Care

Creative Tips for Using Cultural Knowledge in Applied Settings

Chapter 12. Media And Culture: The Pop-Culture Mix

Consuming Cultural Representations: Viewing the World Through a Mediated Lens

Cultural Imperialism and Diversity

Social Media Apps: Digital Representations Across Boundaries and Borders

Who Is in Control?

Creative Tips for Using Media Literacy to Assess Media Misrepresentations

Chapter 13. Future-Telling: Reimagining the Role of Intercultural Communicator

It’s Time to Apply What You Know

Recognize and Overcome Barriers to Social Justice and Advocacy

Apply Skills to Break Down Barriers

Meet Intercultural Challenges with an Inquisitive Mind and Empathy

Pass It Forward: Promote Intercultural Competence

Creative Tips for Envisioning a Better Future

Supplements

Instructor Resource Site
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"This book discusses different theories of intercultural communication and provides a deeper understanding of how these theories impact different aspects of our life. The focus is more on the present and future versus the past."

Gretchen Arthur

Lansing Community College

"One of the most up-to-date textbooks on intercultural communication. Intelligently written, it is also one of the very first in which I can see a genuine effort to present intercultural communication from a less US-centric perspective."

Clara L. Popa

Rowan University

"This is a timely book that references current events and asks students to think deeply about their own attitudes towards themselves and others to teach intercultural communication."

Priya Wadhera

Adelphi University

great layout, content and ancillaries

Dr Jennifer Hallett

Communication Studies, Young Harris College

March 20, 2024

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