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Communication in Everyday Life
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Communication in Everyday Life
A Survey of Communication

Fifth Edition
  • Steve Duck - The University of Iowa, USA, Rhetoric Dept, USA, University of Iowa, USA
  • David T. McMahan - Missouri Western State University, USA


May 2025 | 400 pages | SAGE Publications, Inc
Communication in Everyday Life explores fundamental concepts, theories, and skills, enabling students to apply the material to their personal and professional lives. With a thematic integration of the relational perspective and a focus on demonstrating its direct relevance to their own everyday communication, authors Steve Duck and David T. McMahan help students build a strong foundation in communication concepts, theory, and research, while developing practical skills such as listening, critical thinking, effective use of technology, understanding nonverbal communication, creating persuasive strategies, and managing group conflicts. With updated coverage of media and technology, new examples, and updated references, the Fifth Edition offers timely insights into modern communication topics central to everyday life.

 
Preface
 
A Personal Note to Readers
 
Acknowledgments
 
About the Authors
 
Part I: Communication Foundations
 
Chapter 1: An Overview of Communication
Exploring Communication: Everyday Communication and the Relational Perspective

 
Communication Is Symbolic

 
Communication Requires Meaning

 
Communication Is Cultural

 
Communication Is Relational

 
Communication Involves Frames

 
Communication Is Both Presentational and Representational

 
Communication Is a Transaction

 
Learning Objectives Revisited

 
Key Terms

 
Communication and You

 
Technology Connections

 
 
Part II: Communication Skills
 
Chapter 2: Identities, Perceptions, and Communication
Basic Assumptions of Identity Creation

 
Identities and Perceptions

 
Transacting Identities: Communication and Performance

 
Transacting Identities: Self-Disclosure

 
Transacting Identities: Other People

 
Learning Objectives Revisited

 
Key Terms

 
Communication and You

 
Technology Connections

 
 
Chapter 3: Verbal Communication
Verbal Communication Is Symbolic

 
Verbal Communication Is Cultural

 
Verbal Communication Is Relational

 
Verbal Communication Involves Frames

 
Verbal Communication Is Both Presentational and Representational

 
Kenneth Burke’s Pentad

 
Verbal Communication Is a Transaction

 
Learning Objectives Revisited

 
Key Terms

 
Communication and You

 
Technology Connections

 
 
Chapter 4: Nonverbal Communication
What Is Nonverbal Communication?

 
The Functions of Nonverbal Communication

 
Types of Nonverbal Communication

 
Misconceptions About Nonverbal Communication

 
Learning Objectives Revisited

 
Key Terms

 
Communication and You

 
Technology Connections

 
 
Chapter 5: Culture and Communication
Points to Consider When Studying Culture

 
Culture as Structure

 
Structure-Based Cultural Characteristics

 
Transacting Culture

 
Learning Objectives Revisited

 
Key Terms

 
Communication and You

 
Technology Connections

 
 
Chapter 6: Listening
Why Is Listening Important?

 
Types of Listening

 
Styles of Listening

 
Recognizing and Overcoming Listening Obstacles

 
Learning Objectives Revisited

 
Key Terms

 
Communication and You

 
Technology Connections

 
 
Part III: Communication Contexts
 
Chapter 7: Personal Relationships
What Are Personal Relationships?

 
Why Do People Form Relationships?

 
Initiating Relationships: Attraction And The Relationship Filtering Model

 
Developing Relationships

 
Maintaining Relationships

 
Coming Apart

 
Learning Objectives Revisited

 
Key Terms

 
Communication And You

 
Technology Connections

 
 
Chapter 8: Family Communication
Families as Structures

 
Families as Systems

 
Families as Transacted

 
Learning Objectives Revisited

 
Key Concepts

 
Glossary

 
Communication and You

 
Technology Connections

 
 
Chapter 9: Groups and Leaders
What Is a Group?

 
Characteristics of Groups

 
Group Development and Decision Making

 
Group Decision Making Is About Relationships

 
Leadership

 
Learning Objectives Revisited

 
Key Concepts

 
Glossary

 
Communication and You

 
Technology Connections

 
 
Chapter 10: Communication and Work
Learning About Work

 
Work as a Special Frame

 
Work as a Culture

 
Work as Relationships

 
Learning Objectives Revisited

 
Key Concepts

 
Glossary

 
Communication and You

 
Technology Connections

 
 
Chapter 11: Health Communication
Health Communication

 
Patient–Provider Relationships

 
Social Networks and the Primary Health Goals of Support

 
Media, Technology, and Health

 
Learning Objectives Revisited

 
Key Concepts

 
Glossary

 
Communication and You

 
Technology Connections

 
 
Chapter 12: Technology and Media in Everyday Life
Perceptions of Technology and Media

 
The Relational Uses of Technology and Media

 
Phones and Relationships

 
Maintaining Relationships and the Internet

 
Learning Objectives Revisited

 
Key Concepts

 
Glossary

 
Communication and You

 
Technology Connections

 
 
Chapter 13: Public and Interpersonal Influence
Presentations: Understanding Audiences

 
Presentations: Convince and Actuate

 
Sequential Persuasion

 
Emotional Appeals

 
Compliance Gaining: Goals

 
Compliance-Gaining: Strategies

 
Fallacious Arguments

 
Learning Outcomes Revisited

 
Key Concepts

 
Glossary

 
Communication and You

 
Technology Connections

 
 
Chapter 14: Interviewing
Interviews

 
Cover Letters and Résumés

 
Pre-Interview Responsibilities for an Employment Interview

 
Beginning an Employment Interview

 
Asking the Questions During an Employment Interview

 
Answering the Questions During an Employment Interview

 
Concluding an Employment Interview

 
Learning Objectives Revisited

 
Key Concepts

 
Glossary

 
Communication and You

 
Technology Connections

 
 
Appendix A: The Discipline of Communication
 
Glossary
 
References
 
Index

A solid broad overview of the communication discipline that is very accessible to students.

Alyssa Davis
Clemson University

One of the most user-friendly, conversational, and relatable introductions to communication texts I've ever used.

Donna L. Halper
Lesley University

It is a very straightforward and easy to follow textbook that introduces the field to students. I like that students don't find the textbook daunting to read and everything is written in a very accessible and friendly tone.

Rosie Jahng
Wayne State University

Sample Materials & Chapters

Ch1-2


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