You are here

The Sage Handbook of Industrial Marketing
Share
Share

The Sage Handbook of Industrial Marketing

Edited by:


December 2025 | 664 pages | SAGE Publications Ltd

The Sage Handbook of Industrial Marketing addresses the dynamic and complex landscape of industrial marketing, emphasizing the unique challenges and opportunities within business-to-business transactions. In an era marked by technological advancements and globalization, this handbook offers a comprehensive resource that defines the industrial marketing field, captures its historical foundations, and charts a course for its future. It aims to be a benchmark, offering both retrospective and prospective international perspectives to frame, assess, and synthesize the current state of industrial marketing.

Emphasizing the industrial context, the handbook defines the boundaries of industrial marketing, differentiating it from consumer-focused approaches. It explores the distinctive characteristics of business-to-business products and services within industrial markets, acknowledging the specialized nature of these transactions.

The edited collection aims for a holistic view of industrial marketing, encompassing organizational aspects, customer behavior, market research, customer value proposition, market segmentation, product innovation, product management, marketing communications, channels of distribution, and emerging industrial trends. This breadth ensures that readers gain a deep understanding of the multifaceted nature of industrial marketing.

Recognizing the global nature of industrial markets, the handbook brings together leading scholars from around the world. This inclusivity ensures diverse perspectives, addressing global variations and challenges inherent in industrial marketing practices.

The handbook is thematically organized into sections, each dedicated to a crucial aspect of industrial marketing. This structure allows for an in-depth exploration of specific topics, ensuring a nuanced examination of both traditional and contemporary industrial marketing issues. A dedicated section explores emerging industrial trends, ensuring the collection remains relevant in the face of evolving technologies and market dynamics specific to the industrial context.

The Sage Handbook of Industrial Marketing is an essential resource for scholars, practitioners, and students seeking to navigate the complexities of industrial marketing and leverage opportunities within business-to-business transactions.

Part 1: Field of Business-to-Business Marketing
Part 2: Business-to-Business Organizations
Part 3: Business-to-Business Customer Behavior
Part 4: Business-to-Business Market Research
Part 5: Business Customer Value Proposition
Part 6: Market Segmentation and Positioning
Part 7: Product Innovation
Part 8: Product Management
Part 9: Marketing Communications
Part 10: Channels of Distribution
Part 11: New Trends

 

 
Part 1: Field of Business-to-Business Marketing
Michael Ehret
Chapter 1: C2B2B: The Interplay of Consumer and Business Markets and the Rise of Marketing System
Thomas Fotiadis, Konstantinos Rotsios, and Dimitris Folinas
Chapter 2: Characteristics of Business-to-Business (B2B) Products and Services (including High Tech)
Pete Naudé and Katayoun Zafari
Chapter 3: Being a Business-to-Business (B2B) Marketer and what ‘Rules’ an Exchange
 
Part 2: Business-to-Business Organizations
Tobias Schäfers, Michel van der Borgh, and Deva Rangarajan
Chapter 4: Sales and Sales Management for a Changing Digital World
Antonija Kvasina Kovacevic and Dario Miocevic
Chapter 5: Managing International Products and Services in International Business-to-Business (B2B) Setting
Michael Kleinaltenkamp, Katharina Prohl-Schwenke, and Laura Elgeti
Chapter 6: Customer Success Management
 
Part 3: Business-to-Business Customer Behavior
Pete Naudé and Katayoun Zafari
Chapter 7: The Business-to-Business Buying Process: Models of Buyer Behavior
Michael Ehret and Rotimi Olaniyan
Chapter 8: The Transformation of Organizational Buying: From Centers to Systems
Harald Brege, Lisa Lundin, and Daniel Kindström
Chapter 9: Customer Experiences and Customer Journeys in Business-to-Business (B2B) Contexts
Dimitrios P. Reklitis, Thomas Fotiadis, Damianos P. Sakas, Artemis G. Andreou, and Alkistis E. Papadopoulou
Chapter 10: Business-to-Business Experience Reengineering through Big Data: Optimizing Interactions and Digital Strategies
 
Part 4: Business-to-Business Market Research
Vasiliki Balaska, Ioannis Kansizoglou, Konstantinos A. Tsintotas, and Antonios Gasterators
Chapter 11: Digital transformation in Business-to-Business (B2B) Marketing
Aikaterini Vassilikopoulou and Thomas Fotiadis
Chapter 12: Business-to-Business (B2B) Market Research
 
Part 5: Business Customer Value Proposition
Tobias Grossmann, Michael Kleinaltenkamp, and Andreas Eggert
Chapter 13: Fairness and Unfairness in Business Relationships: The Concepts, Its Dimensions, and Performance Outcomes
Maja Arslanagic-Kalajdzic
Chapter 14: Life-Cycle Costing and Customer Value Analysis: Strategic Tools for Industrial Marketing
Dimitris Folinas, Dimitris Aidonis, Naoum Tsolakis, and Thomas Fotiadis
Chapter 15: Just-in-Time and Other Inventory Strategies
 
Part 6: Market Segmentation and Positioning
Christina Öberg
Chapter 16: Business-to-Business (B2B) Marketing Strategic Planning: Aligning Corporate Strategy and Business-to-Business Marketing
Ann Højbjerg Clarke and Per Vagn Freytag
Chapter 17: Business-to-Business (B2B) Market Segmentation: A Strategic Integrative View on Decisions in the Segmentation Process
Judy Zolkiewski, Jamie Burton, and Vicky M. Story
Chapter 18: Business-to-Business (B2B) Target Market Selection
 
Part 7: Product Innovation
Babu L. John-Mariadoss and C. Anthony Di Benedetto
Chapter 19: Cross-functional and Strategic Issues in Business-to-Business (B2B) Product Development
Jeffrey B. Schmidt, Kumar Sarangee, and C. Anthony Di Benedetto
Chapter 20: An Overview of Stage-Gate® New Product Development Processes
Kumar Sarangee, Jeffrey B. Schmidt, and C. Anthony Di Benedetto
Chapter 21: Agile Product Development
Konstantinos Z. Vasileiou
Chapter 22: Business-to-Business (B2B) Product Innovation
Steven Pattinson, David M. Brown, and Nicole El Maalouf
Chapter 23: Contextualizing Open Innovation and Coopetition in Business-to-Business Model Innovation: A Narrative Review
 
Part 8: Product Management
Brian P. Brown, Susan M. Mudambi, and Kunal Swani
Chapter 24: Risky Business: A Business-to-Business (B2B) Brand Management Review and Research Agenda
Aggeliki Konstantoglou, Dimitris Folinas, Thomas Fotiadis, and Konstantinos Rotsios
Chapter 25: Packaging from the Standpoint of Marketing and Supply Chain Management
 
Part 9: Marketing Communications
Miriam Guenther and Peter Guenther
Chapter 26: Advertising in Business Markets
Kostoula Margariti, Leonidas Hatzithomas, and Christina Boutsouki
Chapter 27: Business-to-Business Advertising
Grgo Vukovic, Markus-Florian Seidel, and Selma Kadic-Maglajlic
Chapter 28: Implementation of Customer Success Management through Modularization
Josefin Wiik
Chapter 29: Business-to-business (B2B) Marketing: An Integrative Review of Four Conceptual Archetypes
 
Part 10: Channels of Distribution
Catherine Pardo and Sophie Michel
Chapter 30: Business-to-Business Distributors
Elviira Saarelma, Tommi Mahlamäki, and Aki Jääskeläinen
Chapter 31: Digitalization and AI in Business-to-Business (B2B) Supply Chain Context
Herbert Kotzab
Chapter 32: Exploring the Intellectual Foundations of Business-to-Business (B2) Marketing Channel Strategy and the Role of B2B Channel Members
Dimitris Folinas, Rachel Argyropoulou, and Maria ARgyropoulou
Chapter 33: Distribution networks within the digital realm
 
Part 11: New Trends
Christine Falkenreck and Ralf Wagner
Chapter 34: The Internet of Things: Reshaping Business-to-Business Marketing Relationships
Nikolaos T. Giannakopoulos, Damianos P. Sakas, Thomas Fotiadis, Alkistis E. Papadopoulou, and Artemis G. Andreou
Chapter 35: Digital Marketing Methods in Blockchain Applications: A Systematic Review
Paul Smith
Chapter 36: AI and Business-to-Business Marketing
Peter Lund-Thomsen
Chapter 37: Branding the Nation? Sustainability in Global Value Chains

A landmark achievement. The Sage Handbook of Industrial Marketing is a critical resource for the business-to-business marketing scholar. The book goes beyond mere important topics and engages with the complexities of the modern era. The organisation of the topics is logical yet allows the reader to explore phenomena often neglected in mainstream science. It deserves reading with intention and assists its audience in their strive for greater insight. Destined for a permanent place on my desk.

Gert Human
Professor, Department of Business Management, Stellenbosch University, South Africa

The Sage Handbook of Industrial Marketing, expertly edited by Lindgreen, Fotiadis, Pardo, Di Benedetto, Folinas, and Naudé, offers a comprehensive and insightful discussion of Industrial Marketing. Covering crucial yet often overlooked topics—such as B2B organization, understanding the B2B customer, customer value propositions, and the transformative impact of AI and big data—this volume is an essential resource for scholars. It is sure to ignite new discussions and move the field of Industrial Marketing forward.

 

Erik Mooi
Professor, The University of Melbourne, Australia

Are you looking for a state-of-the-art research handbook about the sector of the economy pivotal to economic growth and paying the bill for widespread sustainability and digital transformations? I would recommend students and researchers alike to consider this book as a go-to resource for understanding B2B markets. Based on a multiplicity of theoretical perspectives, this Handbook is a research-led tour de force of the past, present and future of the industrial marketing field.

Debbie Harrison
Professor, BI Norwegian Business School, Norway

The Sage Handbook of Industrial Marketing provides a comprehensive and in-depth review of all aspects of business-to-business marketing. From customer behavior to marketing strategies and tactics, from marketing research to innovation, from established practice to the latest trend, experts in the field offer insights into the unique challenges and effective strategies in managing business-to-business marketing. The book is a much-needed resource for researchers, educators, and practitioners. 

Anna Cui
Associate Professor of Marketing, University of Illinois Chicago, USA

The Sage Handbook of Industrial Marketing includes extensive coverage of critical current and future issues making it essential reading for both academic and practitioner professionals alike.  Authors include some of the most prolific and critical B2B thinkers of our time whose thought-provoking ideas make important contributions to the discipline.

 

Sharon Purchase
Professor, University of Western Australia, Australia

The Sage Handbook of Industrial Marketing is an invaluable resource for anyone engaged in the dynamic and complex realm of industrial marketing. This comprehensive handbook not only delineates the boundaries of industrial marketing but also delves deeply into its historical foundations and forecasts its future directions. In an era marked by rapid technological advancements and globalization, the handbook stands out as a benchmark in the field. It offers both retrospective and forward-looking perspectives, which are crucial for understanding and navigating the ever-evolving landscape of industrial marketing.

 

Arun Sharma
Professor, University of Miami, USA

The Sage Handbook of Industrial Marketing, edited by Adam Lindgreen et al., fulfils a strong need for a comprehensive academic resource providing marketing scholars with a holistic view of industrial marketing. The handbook successfully integrates diverse perspectives addressing global challenges and responding to technological advancements, exploring the distinctive characteristics of business-to-business marketing, and outlining the multifaceted nature of industrial marketing. The handbook’s thematic organization makes it easier for scholars to utilize. I am confident that the handbook will remain relevant for a long time as industrial markets continue to see the transformation of technologies and market dynamics.

 

Raj Agnihotri
Professor, Iowa State University, USA

I would have greatly appreciated having a book like this when I first dived into the field of industrial marketing: one that not only synthesizes complex ideas with clarity but also connects them to real-world relevance and application. It is a guide, a reference, and a source of insight all in one. This book is an invaluable resource for anyone looking to understand the breadth and depth of industrial marketing. It offers a clear, comprehensive, and thoughtfully structured exploration of the field—covering both foundational concepts and contemporary developments.

 

Sabrina Thornton
Senior Lecturer in Marketing, Sheffield University Management School, UK

For instructors

This book is not available as an inspection copy. For more information contact your local sales representative.

Purchasing options

Please select a format:

Order from:

ISBN: 9781036201272
£135.00